John Patterson did a good job and all that we asked hin to do.

John was professional & personable. Unfortunately w/i an hour of him leaving, we were having issues again with our hvac unit.

My air conditioning was repaired in a timely manner. Hunter was very polite .He did a great job.

Ryan Lee did my semi-annual checkup on my heat pump. He was super friendly and very professional. He did a great job.

Precision air was able to get to me a day before expected and was quick with an estimate and repair. I will highly recommend for expedient service .

Ryan was excellent! He was personable, polite and checked to see if I had any questions!

Jesse was wonderful, knowledgeable and kind

He was great. He cleaned the drain pipe in my HVAC Unit. It was pricey but hopefully will keep the water from getting backed up again.

Jesse did a great job checking the status of a newly installed system and mitigating the noise from the new larger return due to air intake at the grate. Always impressed with the Precison Air folks that we have worked with.

John was very helpful. He has helped up before, and we are always so thankful when he shows up to fix our issue quickly!

Ryan did a great job!

Showed up when he was supposed to.Took care of business in a professional manner, in out in less than an hour.

Ryan performed some seasonal maintenance and cleaning. Was very thorough and did a great job.

Ryan is a very professional young man, an employee you should be glad to have. Represents you extremely well.

Precision Air is the worst company I've ever had the misfortune to work with. They install shoddy equipment and then charge their customers to fix the shoddy equipment and also for labor. Their customer service is the worst in the industry. Run, don't walk, to find a better HVAC company.

Nate did a great job troubleshooting our HVAC cooling issue. He was polite and was able to diagnose the problem quickly. Thanks for providing great service again!

John was knowledgeable and professional. Great!

I was told by your service technician that came out that freon was no longer available for old HVAC units. That’s not true. Another company came and the tech had some available on his truck. I also was talking to a family member and another company also put freon in their unit. I also was giving an estimate of replacing my unit without the technician actually looking at part of the unit and furnace that were in the attic.

John Patterson ,Was extremely professional and efficient. Excellent experience overall.

Matthew took care of us. He was friendly and fixed our unit within the hour. Much needed on the hottest day of the summer! Thanks Matthew!

Jeremy is amazing!

We have used this firm for several years. Every person has been great. Most recently, a young service professional named Ryan performed routine maintenance. He identified several small problems and, for each one, commented on whether or not repair was critical and what it would cost. He was personable and knowledgeable. Great job

Nate was absolutely amazing! Was able to fix my AC super fast. I highly recommend them!

Matt did a great job and I’m very pleased

He came in and checked how well system was cooling. Then did an inspection of the system outside. He even washed out the main unit.

Nat did a great 👍 job. He let me know things that I needed to be aware of and what to expect in the future.

A professional visit. Everything was very fine!

Very pleased. Answered all my concerns about my water furnace.

I called to schedule a tech on 6/17/24 and was told that because of the current level of calls they could not get here until 6/20/24 before lunch. I agreed, to the schedule understanding that its been warmer than normal the last few days. its now 6/20/24 almost 130pm and I call because I have not seen the tech yet. Rebecca answered the call and looked up my appointment. After being placed on hold she apologized and said she's not sure what happened then asked if they could reschedule for tomorrow. If they couldn't be here when they scheduled or could not call me to tell they could be here, why would I trust they could be here if they rescheduled. Not very good look. I called another vendor and amazingly they will be here within the hour.

My air conditioning went out in the morning, and after waiting several hours on another company to try and work me in, Precision Air was recommended to me so I decided to give them a call. Trevor Howard came out to my house shortly after I called them, in the evening, and he was able to diagnose and fix the issue very quickly. He was super cool, polite, efficient, friendly. I had a great experience with Trevor and Precision Air, and I will gladly use them again.

Very knowledgeable

Great company. Great service. Fair pricing. Highly recommend.

Super easy process for service and filters. Trevor serviced 6 units for us and was very kind and knowledgeable. We’ll continue to use Precision moving forward.

He was very precise about service that was needed now and in the future. Explained everything very well. Showed pictures of before and after service.

John the technician was wonderful. I can’t say the same for the business. I requested a second opinion on work I needed done. I was charged a service fee. I called the office and told them that I was never told I would be charged. They said they would listen back to the phone call and call me back. They did not call me back so I called them back. Their response was not sorry this fee wasn’t mentioned to you when you called they just said the technician came to your house so you have to pay. Terrible business practice. They make a mistake they should eat the cost.

Great service

All of the above. All good. Thorough.

Technician was professional and courteous. Explained the service and what was needed.

We have done business with Precision Air for about seven years now, including purchasing the replacement HVAC system for our condo from them and now getting regular service twice a year. They are very attentive to us. When there is a question or issue, the techs and the folks in the office work as a team to make it right. They may not have the cheapest specials in the business, but they consistently behave with fairness and transparency, and they can explain what the charges are for.

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Adam performance was excellent and provided me with some tips to avoid future maintenance costs. Friendly and courteous! VOatis

A/C was down a few months ago, nobody answered the phone after hours and answering machine was full. Had to contact another service.

On time technician,Job performed, courteous and knowledgeable

Precision Air measures up to the high standards they set for their business. I endorse their company on Midday 180 on 1045 The Zone, but only because I’m also a paying customer completely satisfied with their great work. They keep us comfortable in our home, the technician (most recently, Kyle) is knowledgeable, friendly, non-commissioned and doesn’t sell things we don’t need. They are honest and ethical, but most importantly they do great work in keeping my HVAC units working properly during the changing seasons. They’ve been in business locally since 1993 for a reason. I fully put my name behind the quality of their business and work.

We had Precision Air come out and service both of our units that they installed several years back. Kyle did a great job of diagnosing a problem we had been having with the heat in one of the units. He was very professional and explained everything thoroughly even using pictures to show what he had done and what was causing our problem. Precision Air was recommended to us years ago by someone else and we have and will continue to recommend them to others.

always thorough and courteous!

I've been using Precision Air for over 15 years. Great company. Kyle was very professional going over all he did and how everything checked out. Thanks!

5 stars.

I received excellent service from Precision Air! Anthony came by to quote on a Sunday afternoon and was able to install on Monday. The installation crew was very knowledgeable and efficient in a tough attic removal and installation.

I've been a customer for a few years now subscribing to a service plan and I have always been impressed. However I'm not one who normally stops and writes a review, but this last time Precision Air went above and beyond and displayed a level of service and professionalism that far exceeds even the wildest of expectations. I know there are a lot of companies out there offering what seems like everything under the sun and then some - but kudos to Precision Air for delivering in a manner that should make every member of their team proud - and every customer of theirs proud as well. Well Done!

After speaking with a technician, we agreed to have a repair started first thing this morning. He ensured me that the office would call me first thing this morning, didn’t happen. I called the office, and Kelly advised me it would be weeks before anything was done. I told her about my conversation with her company yesterday, and she said “he doesn’t know.” As a customer, and someone who is works in the service industry myself, this is not how you handle internal issues. After explaining to her the case, again. Her response was of no help, no advice, other than you’ll have to wait weeks. So you really expect me to go for weeks with no A/C in my home? After someone in your company has already promised services the next day? I waited all night with no A/C, fully expecting to have my repairs done today. Precision, I will no longer recommend nor use your services. I am very glad that this happened before I purchased my new geothermal unit from you all!

Our A/C has been out for 3 weeks, 6 service attempts by Precision and due to them rigging the Emergency shut off sensor has flooded the ceiling 3 time
Our A/C has been out for 3 weeks, 6 service attempts by Precision and due to them rigging the Emergency shut off sensor has flooded the ceiling 3 times. They have replaced the coil, and other parts, but it has never worked longer than 12 hours at a time. When the technician decided to add a block of wood in the pan to not allow for the sensor to get wet andx shut down the system if overflowed the water dripped heavily through our ceiling causing my wifes makeup to be destroyed (est. $300 worth) and caused the ceiling which had signs of the same flood happening at a prior time, to expand the damaged area by 3-4 times the size and caused a foul smell.
I brought this up to Precision Air and the rep responded "wasn't there already damage in that area?'" which is not at all the issue, the damaged personal items and the odor were not addressed.
I spoke with the owner who agreed that was not handled well on their part and assured me they would take care of it.
We are renters, so then, our landlord said that Precision Air complained about us and that we were not allowed to talk to anyone from their company and he showed up with the same tech to fix it again.... by rigging the sensor,.... which flooded the ceiling.
We made all parties involved aware and are still... 3 weeks later.... without AC

Got to hand it to Precision Air! They came through when several of their competitors didn't even bother to follow up with us. Tony did a great job checking everything out and getting an estimate back within a day. Their installation team was extremely knowledgeable, professional, and did a fantastic job. Can't recommend them enough!

We are so thankful to the folks at Precision Air for the excellent service and the time they spent to educate us about the HVAC challenges we had and the solutions available to us -- even helping us try the least difficult/costly approach first. Their service is beyond anything I have seen in a very long time. Their guys have all the experience to solve complex problems creatively. Great folks!

Precision Air is such a great company. We have used them several times. They are great on the phone and in person. Today Clayton came to fix our A/C and he was polite and helpful in explaining things to me.